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Refund & Exchange Policy

    1.       We ask that please check your order upon delivery. You may file a complaint within 3 days of your delivery date if you are not happy with your received order. Any complaint after 3 days from the delivery date will not be acceptable. 

      2.      We will not accept any product that has been used, expired, damaged or defective other than manufacturing defect. In other words, incomplete, damaged, or anything we reasonably believe has been used or deliberately damaged, will not be accepted. Please also note that merchandise that is damaged as a result of using it is not considered to be faulty or defective.

      3.      STRICTLY NO REFUNDS for any shipping & handling charges.

        4.      Janco Trading at its sole discretion, will refund the damaged or incorrect product(s), or arrange for the re-delivery, collection and/or return of the incorrect product(s). We ask that all returned products are not used or expired, and in the original box and/or packaging.

        Contact us 

          ·         Company name: Janco Trading

            ·         Company registration number: 202003287342 (PG0501678-D)

              ·         Company address: 6, JALAN JELAWAT 3, TAMAN SERI PUTRA, 42700 BANTING, SELANGOR

                ·         Email:

                  ·         Contact number: +6010-337 7388